Frequently asked questions (FAQ) about the shelters

Bed linen and towels

The supplies for the bivouacs are limited to the essentials. This encourages more time together in a quiet space. Bed linen and towels, await you in the “Biwak under the stars. Rifugio sotto le stelle.”

Pets
Pets are allowed in the Biwak Quelle | sorgente and Biwak Himmel I chielo for an extra charge.

Children
The "Biwak unter den Sternen. Rifugio sotto le stelle" and “Time for two” activities are geared only for two adults. There is no space for extra beds in the shelter. It is possible that a child as a full-paying adult can be accompanied by an adult in the bivouac.

Check-in, check-out and key collection
The check-in / check-out times vary slightly. Check-in is available from 3 pm and check-out is either 10 am or 12 pm and varies depending on the shelters. Your hosts, which will also give you the keys for your shelter will inform you of the check-out time.

What if the weather is bad?

The shelters are specially designed so that when the fog passes over the lake or rain clouds cover the starry sky, the bivouac offers security and a retreat that safely manages all that nature has to offer.

Parking
Sufficient parking is available at all locations (accommodation or shelter).

Cancellation Fees
Cancellation is free of charge up to 14 days prior to arrival. In the event of a later cancellation, 90% of travel expenses will be charged.

Local Tax
If not included in the package price, the local city tax is charged at check out. Depending on the location, the location is between € 1,90, - and € 2,80, - per person and night.

Handicap Accessibility
The "Biwak unter den Sternen. Rifugio sotto le stelle.” is not handicap accessible.

Booking period

The shelters can be booked from April to October. A retreat for two in the form of a shelter during the winter months is available (Biwak Garten I giardino, Biwak Sonnenuntergang I tramonto, Biwak Schilf I canna palustre).

Bathrooms
Each shelter has a separate bathroom with a toilet, a washbasin of marble or ceramic and a jug of water. The Biwak Freiheit | libertà has running water. At the Biwak Garten | giardino, there is an outdoor shower which compliments the experience.

Wireless internet access
Reduce and retreat. The equipment of the bivouacs is purposely WLAN-free, so that you can enjoy the “Time for Two” undisturbed.

Do you have additional questions?

We are happy to provide any additional information you need.

Millstätter See Tourismus GmbH
Kaiser-Franz-Josef-Straße 49
9872 Millstatt am See
T: +43 (0) 4766-3700-0
info@millstaettersee.at
www.millstaettersee.com

Gourmet basket for allergy sufferers
Please indicate a food intolerance or allergy at the time of booking. The kitchen chefs prepare the gourmet basket, tailored to your individual needs.

Electricity: Water: Temperature Controls
The shelters “Sonnenuntergang I tramonto”, “Schilf I canna palustre”, “Garten I giardino”, “Freiheit I libertá” have a 230-volt electricity connection. The Biwak “Quelle I sorgente” is supplied with a generator system with electricity. Two sockets in the bedroom and three in the laundry room are available for guests. In addition, the shelter “Sonnenuntergang I tramonto”, “Schilf I canna palustre”, “Garten I giardino” and “Freiheit I libertá” have heating devices.